SHIPPING & RETURNS
SHIPPING POLICY
At Bits of Me, each order is packed with love and care. Please find below our shipping information:
🌍 Shipping Locations
We currently ship within Australia and worldwide.
All orders are dispatched from Adelaide, South Australia.
⏳ Processing Time
Orders are processed within 2–3 business days.
You'll receive a tracking link via email once your order is on its way.
🚚 Shipping Times
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Free delivery within 5 km of our Adelaide CBD store - Delivery time: 1–2 business days from order dispatch.
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✈️ Standard rates apply for all other locations (see details below
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Australia (Standard Shipping): 3–5 business days
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International: 10–20 business days, depending on destination
💸 Shipping Rates
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Free delivery within 5 km of our Adelaide CBD store🚚 Free shipping for all orders with a delivery address within a 5 km radius of our Adelaide CBD store.
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Australia: $9.90 flat rate
→ Free shipping on orders over $65 AUD -
International: $20 flat rate
📦 Packaging
We use eco-friendly and minimal packaging wherever possible to reduce waste and ensure a pleasant unboxing experience.
📩 Questions?
If you have any questions about your order or shipping, feel free to contact us anytime at Bitsofme.shop.online@gmail.com.
RETURN & EXCHANGE POLICY
At Bits of Me, each item is chosen and packed with care, and your satisfaction means the world to us.
📦 Exchange & Return Conditions
In case you change your mind and want to exchange an item, it must be:
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Unused, intact, and in its original packaging
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Requested within 14 days of delivery
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Return shipping and any re-delivery costs are the customer’s responsibility
Let me know if you’d like any further tweaks! 😊
🕯️ Handmade & Crystal Items
Please keep in mind that all crystals are natural and unique — variations in color, size, or texture are normal and part of their beauty.
Handmade jewelry may also show slight differences from piece to piece.
📩 Get in Touch
If you have any concerns, we’re here to help.
Contact us at Bitsofme.shop.online @gmail.com — we’ll do our best to find a solution that feels right for both of us.